The Six Disciplines Blog

Since 2005, the Six Disciplines blog offers more than 1,600 blog posts about strategy execution, business coaching, leadership development, innovation, and business process improvement. With more than 18,000 visitors monthly, this blog has received prestigious awards for leadership and management, and has been syndicated by several major media sources. ~ Skip Reardon, Managing Editor & Certified Business Coach

The Cost of Bad Project Management - And How Six Disciplines Can Help

Skip Reardon - Tuesday, February 07, 2012

In a recent Gallup Management Journal study, the resulting cost from bad project management is reaching astronomical levels.

Why?

Apparently, "when it comes to project management, most organizations put their practices before their people. They place more emphasis on rational factors -- the process itself -- and less on emotional drivers that could lead to project excellence -- like their employees' engagement with the project and company."

Consider these statistics:

  • A study by PricewaterhouseCoopers, which reviewed 10,640 projects from 200 companies in 30 countries and across various industries, found that only 2.5% of the companies successfully completed 100% of their projects.
  •  A study published in the Harvard Business Review, which analyzed 1,471 IT projects, found that the average overrun was 27%, but one in six projects had a cost overrun of 200% on average and a schedule overrun of almost 70%.
What's more, it seems that this trend is here to stay. With an ever-growing need for accessible and integrated data, organizations require larger platforms to manage supply chains, customer relationships, and dozens of other crucial systems. Mega-software projects are now common in private and governmental organizations. Development is not slowing down, especially in emerging economies.


Extending the Effectiveness of Microsoft Outlook - With Six Disciplines

Skip Reardon - Tuesday, February 07, 2012
Do you (and everyone else in your organization) spend 80+% of your time in Microsoft Outlook? 

We all know that Outlook gives us a great way to manage our email, calendar, contacts, tasks, and our daily to-do list. 

But, what if Outlook could also help us (and our entire organization) with:
  • Strategic planning
  • Goal-setting
  • Measures/metrics/KPIs
  • Performance management
  • Initiative and project management
  • Time tracking
  • Progress-meetings management  
  • Process management
  • Email/attachment storage
Until now, you had to use several different programs and approaches to accomplish what you really wanted to do.  With Six Disciplines - you can do all of this - within Outlook. 

The Six Disciplines total performance excellence program includes this innovative add-in to Outlook, as part of a complete process for making you, and everyone in your company, more effective - (not just more efficient.)

Interested in maximizing your use of Outlook?  It's time to find out more about Six Disciplines.


Using SWOT Regularly Ensures Focus, Flexibility, Innovation

Skip Reardon - Tuesday, February 07, 2012
Tough times require tough decisions.

During times of economic uncertainty, strategy refinement and execution need to become a top priority for business leaders.

SWOT Analyses are one of the top-rated core services offered by Six Disciplines.  

SWOT is a strategic planning tool used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in your business.

The aim of any SWOT exercise is to identify the key internal and external factors that are important to achieving your strategy. SWOT analysis groups key pieces of information into two main categories:

Internal factors: These are the strengths and weaknesses internal to the organization. The internal factors may be viewed as strengths or weaknesses depending upon their impact on the organizations objectives. The factors may include all of the 4Ps (product, price, place, promotion) as well as personnel, finance, manufacturing capabilities, and so on.

External factors - The opportunities and threats presented by the external environment. The external factors may include the economy, technological change, legislation, and socio-cultural changes, as well as changes in your marketplace or competitive position.

BOTTOMLINE: While it's important to regularly conduct a SWOT analysis on your business, it's critical to revisit SWOT during times of economic uncertainty. In particular, it's essential that you focus on the internal factors that you can control; not the external factors you can't control. By focusing on internal factors, you'll be better able to unearth new opportunities for innovation.

Speaking of SWOT - here's links to some VERY useful SWOT worksheets


The ROI of Total Performance Excellence Programs

Skip Reardon - Monday, February 06, 2012
Six Disciplines® is a total performance excellence program. By integrating a proven best-practices methodology and innovative Outlook software, we help you to build an effective culture of continuous improvement, enabling you to achieve predictable and measurable growth. 

The desired end result is different for each of our clients, but it's usually centered around growth, higher productivity, improved profitability and greater overall goal accomplishment.
 
We're often asked by prospective clients about the ROI of the Six Disciplines program.  The best answer is to look at our clients. Their results speak for themselves.  

In a recent interview with Eric Kurjan, President of Six Disciplines NWO, he shared just a few of his clients' improvements that can be directly attributed to using Six Disciplines during 2011. (the names have been changed to protect the successful...)

  • Company A (Mfg)- 110% achievement of Revenue and Profit, 79% achievement of all 2011 Goals
  • Company B (Mfg) - 110%+ achievement of Revenue and Profit
  • Company C (NFP) - 87 % achievement of all 2011 Goals
  • Company D (Service) -100 % achievement of all 2011 Goals
  • Company E Mfg) - from 2007 to 2011 - increased Revenue for $35M to $56.5M and  Profit from 4.5 % to 8.8%
  • Company F (Mfg) - from 2007 to 2011 - increased Return on Assets of 5.6% to 15.4% and Profits from 4.8% to 11.4%

If these results from Six Disciplines clients don't tell a compelling enough story, try this one.  

According to a study conducted by Quality Progress Magazine, the results reveal that those organizations that followed a defined process, (in this case TQM) Total Quality Management made a marked improvement in their quality but also their financial performance.  The article makes a direct correlation between a solid process implementation and their significant success in numerous areas - Operating Income, Sales, Total Assets, Return on Sales, Return on Assets.  These improvements are a result of following a systematic performance excellence approach.  

The study points out that this systematic approach (a method) to planning and execution (a holistic, total approach to performance excellence ) works. In the study, they examined over 600 company's results over 10 years.  

  • What the results showed was that it doesn't depend as much on what system they have, but that they HAVE a system.   
  • It doesn't depend on the industry.  This study covered over forty 2-digit SIC codes.  
  • It doesn't depend on size, as both large and small companies were examined in the study. 
  • And it doesn't depend on capital intensive or non-capital intensive  businesses.  

BOTTOMLINE:  Following a systematic approach to performance excellence results in  huge differences in performance. Let's begin to have the conversation with your organization -today.


The Benefit-to-Cost Ratio of a Performance Excellence Program

Skip Reardon - Monday, January 23, 2012

According to a newly released study from NIST,  the benefit-to-cost ratio of a performance excellence program (like Baldrige) is 820-to-1.

In their research, economists Albert N. Link, and John T. Scott (University of North Carolina, and Dartmouth College, respectively) used their economic tools to measure the net social value of the Baldrige Performance Excellence Program.

Their key findings: 

  • In 2001, when this study was first performed, the net social value of the performance excellence program had been found to be 207:1. 
  • Ten years later, with the expansion of the program to include healthcare, education, and the not-for-profit sectors, the value has grown to 820:1. 
Full disclosure: this study was aimed at deriving the value of the Baldrige performance excellence program and the use of “public funds,” but the insights related to the larger question of the social value of quality are strong.

You can read the entire report and its findings here

BOTTOMLINE: In benefit-to-cost ratio of implementing any kind of program should always be researched and tracked.  The fact that a total performance excellence program offers upwards of a 820:1 benefit ratio, should open some eyes.  If you're serious about your commitment to performance excellence, and you want to accelerate your Baldrige journey, contact the senior professionals at Six Disciplines, who can show you how. 


Continuous Improvement Programs Offer Competitive Advantages On Key Financial Metrics

Skip Reardon - Thursday, January 12, 2012
IndustryWeek recently reported on a survey it conducted with TBM Consulting about the impact of continuous-improvement programs on three financial metrics: anticipated revenue growth, operating income growth, and cash flow over the past year. 

“Across the board, companies with no continuous improvement programs performed worse across all three measures,” TBM Consulting researchers revealed here:
  • More than 50% of respondents with no continuous improvement program said they expect revenue growth to be 3% or less in 2012, compared to fewer than 20% of companies with mature continuous improvement programs.
  • Nearly half of respondents with no continuous improvement program anticipate operating income growth of 3% or less in 2012, compared to less than half that percent from firms with continuous improvement programs.
  • Slightly more than 20% of companies with no continuous improvement programs reported an increase in cash flow over the past year compared to more than 50% of companies with mature continuous improvement programs.
  • Companies with continuous-improvement programs also were far more likely to employ forward-looking resources in their strategic planning process. Such resources include competitive analysis, market focused business analytics and information about customers' forward-looking strategies.
BOTTOMLINE:  Continuous improvement programs such as Six Disciplines (Baldrige, and others), offer companies a way to continually assess their business performance, improve processes, develop organizational learning and leadership, and improved alignment of activities to goals. 



 
 
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